Sierra Entertainment (formerly Sierra On-Line) was a video game publisher (formerly a developer) co-founded by Roberta and Ken Williams in 1979 as On-Line Systems. Over the years, Sierra had great graphic adventure games for many different computers. Sierra was an independent brand subsidiary of Activision. Sierra were famous for the King's Quest, Space Quest, Police Quest, Quest for Glory, Gabriel Knight and Leisure Suit Larry series.
Most of their games have great graphics that still live up to their standards to this day.
Best of all, Activision revived them as an independent publishing label and for re-releasing some Sierra Legacy titles.
They gave players refunds if there was a certain game that was below quality.
They created one of the first online radio shows.
They were involved in not just creating PC games but also other PC software like cooking, typing and landscaping. But this was part to what led to their closure.
Very good customer service.
They had a program where employees can get a micron computer they can use anytime they want in exchange for taking a portion of their salary to help cover the costs. And at the time the computers they had were very powerful about 16 megs. This was done to make sure every employee was able to have a gaming computer at home.
Without them, we would've never have Metal Jesus Rocks (who worked at Sierra before the creation of his YouTube account).
Outside of just being involved in customer service employees were involved in various fun activities from starring in video games made by Sierra to even writing articles for their magazine Interactive Action.
The work environment was very creativity-oriented even when they were at their peak and had developers like Al Lowe creating games under them that would not be allowed under any other development team.
They published some bad games, such as Crash Boom Bang! and The Mummy: Tomb of the Dragon Emperor.
Activision acquired and dissolved them in 2008. Well, until 2014, see WIR #6.
Nobody got paid for overtime especially during the holiday season and there was no sicktime given either.
The main problem during the buyover was a corporate based company buying over a company where they had no idea what the culture was and what really goes on in gaming.
They shipped certain games like Outpost 1 earlier than expected and it was half finished on released.
MetaljesusRocks had a cameo in The Shivers 2 as Trip Cyclone's lead guitarist. This was due to his appearance and for his interest in metal music and he is also a guitarist in real life as well.
Drukenmasterpaul was also the voiceover for Metal Jesus in The Shivers 2 and was also in a game of his own Phantasmagoria 2.